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Exchanges & Returns

 

At Live Work Play, our priority is to make certain of your 100% satisfaction with your purchase. If, for whatever reason, you are dissatisfied with your purchase, you can return it to us within 30 calendar days of receipt of item(s). 

Damaged  / Missing Merchandise

Claims for damaged or missing items must be received within two business days of receipt of merchandise.

Returns & Refund Policy 

All returned items: 
-Must be in new and unused condition
-In original packaging
-Accompanied with a Return Material Authorization (RMA) number

If you need to return your item, please see our contact page to speak with our customer service team. They will review your request, and if approved, they will contact you with further details and issue you a Return Material Authorization (RMA) number. 

Once your return is received and inspected by our warehouse, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund if your item(s) do not meet the criteria outlined above. 

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days of receiving your item.

*Please note that only regular priced items may be refunded, unfortunately sale items cannot be refunded.